I call customer service with my guns drawn expecting the worst but praying for the best. And I get the shining light Adam on the phone who reminds me. If you can change your perspective, the most horrible thing in the world can become the best thing in the world. Circumstances don't need to change to make our lives better. The way we see things, our perspective needs change. And it's as simple as that.
I call customer service with my guns drawn expecting the worst but praying for the best. And I get the shining light Adam on the phone who reminds me. If you can change your perspective, the most horrible thing in the world can become the best thing in the world. Circumstances don't need to change to make our lives better. The way we see things, our perspective needs change. And it's as simple as that.
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Transcript:
Mischa Zvegintzov 00:02 This episode is about changing your perspective. And you will subsequently change what you see. So if you change your perspective, what you see literally changes. And how did this come about? Well, we all hear that all the time, or I hear that all that time, be grateful to change your perspective, which is all valuable. I am not Pooh poohing it or down, playing it, I firmly believe it. If you can change your perspective, the most horrible thing in the world can become the best thing in the world. We hear a lot about gratitude lists, right? And, you know, write down the five things you're grateful for, or, or, or, you know, do your gratitude list at the beginning of the day into the during the day, if you're upset. Think about what you're grateful for. And by the way, I've got to give a shout out to Adam at GoDaddy. Adam at GoDaddy. So this is how the topic of this of this podcast episode came about. Right. So as I'm pivoting to, from Bitch Slap to Table Rush, this will become the Table Rush podcast at some point, the Table Rush hour, I had this great. The great tagline hold please, I'm going to pause. Alright, I'm back, Table Rush, Business Edition!, your reminder to tackle the marketing and sales basics to grow your business. And because I like the sort of the bitch that slap theme, you know, little crack on the side of the head, hey, look at things from a spiritual angle. And this podcast is going to be the same Bitch Slap theme. Don't worry people because it's very important. But the Bitch Slap is crack, hey, it's about the basics. If you want to have success in business, you got to stick to the basics and geared towards marketing and sales, right? Like, there's systems people out there, you know, accounting people out there. You know, process people out there, all this different stuff. And all of that applies to marketing and sales. But I'm, I'm more talking about the activities, the basic blocking and tackling marketing and sales activities that lead to success. Most of the time, it's about consistency, and tenacity, and doing, you know, whatever the outreach is, or whatever, I that's not where I'm going with this with this podcast, but you get it. We're going to be talking about that a lot. Go into the basics.
Mischa Zvegintzov 03:09 Back to Adam. So, you know, I'm registering, you know, you know, podcast names and stuff like that. That's what I do, I end up as I'm brainstorming, podcast names, or business ideas or summit names, I just start registering, like mad, and I end up spending like, hundreds of dollars for domains that I never use, and then I let them expire. But whatever, it's part of the process. That's half the fun. Not saying anybody should do that. Probably a much more efficient way is wait until you settle on the name you want and then register it nonetheless. Nonetheless, that's actually not how I ended up on GoDaddy this particular day. This particular day, I was having forwarding issues on a on a on bitch lab podcast.com It was not doing what I wanted to do somewhere and I'm not deep tech savvy. I can do high level tech savvy, but when it comes down to it, I can follow instructions. You give me the list and I can do it. I can make stuff happen. I don't know how or why or what's happening but I can follow the instructions anyway. I have to call customer service because stuffs not working over there. And and I'm talking to Adam and he's like, Oh, what's your podcast about? And I'm like, Oh, it's you know, it's Bitch Slap in. It's about, you know those moments in the universe where where, you know, we get cracked in the head, we got to see things differently. He goes, Oh, yeah, man, I've been going through that for the past seven years, or nine years or something like that. It was awesome. He's like, I totally understand that. I love that, you know, I'll check out your podcast and and then all this stuff.
Mischa Zvegintzov 05:20 And then he's like, yeah, he goes, he goes, he goes, you know, change your perspective. And you'll change what you see. He goes, change your perspective, and what you're looking at will literally change. And I might be butchering the, quote, the way you said it. What was another way said, "when you change your perspective, the things you look at change", I believe that that would be the quote unquote. And I thought, just in that moment, it was amazing to hear it from him from the customer service, the tech support guy, Adam. Yo, Adam, thank you so much, it just, my day was so amazing. And you were such a big part of it. This was yesterday, I believe that he was just talking about that, and to hear it from a source that I wasn't expecting it. And this is what made it even more poignant. Customer service, tech support phone calls, call trees, you know, if you got to call the bank or health insurance, or GoDaddy tech support, or any of these support things... I am super chill in almost every area of my life, when it comes to help desk issues when I got to call the help desk. It's just the biggest trigger in the world for me. So I literally when I when I go to pick up the phone, and I'm like, Oh my gosh, I got it, I gotta get mentally prepared for the call tree, or the the, the, you know, customer support. And so I say this prayer, I'm like, "God, how can I be of service? What can I bring to the table help me just help me be God centered?" And you know, things just don't happen as fast as I want how they want, I oftentimes don't get the answer I want. And then I project it like this is going to be horrible, the answer is going to be bad. Right, just this whole mental hopscotchery that I have tied, it's like all my neuroses are amplified. When I got to pick up the tech support, the help desk, you know, the oh my god, especially with freakin health care.
Mischa Zvegintzov 07:48 Anyway, and I'm really serious, I try to take accountability. So I'm trying to be extra mindful, so I don't have to clean and overreact and then have to apologize. And I really noticed too, like the tone of my voice, man, it shifts and I'm like, "Damn, I'm trying to be nice", but the tonality of my voice, there's still an edge to it. So I was really noticing it, you know, as I'm on I had to make a couple of calls. Had to... first tech guy, complete rookie. So he gave me what I needed. I ended the call just to save him and me and I thanked him so much because he did a great job as a rookie. But then I, I tried to implement and I called back and got Adam on the phone. Hey, Adam. And this dude, I mean, this is a pro at the tech support. And God he was so patient with me, let's be real. And I just think about customer support and help those there truly in a space of trying to help and I can be in attack mode. But I was gracious I had I was gracious I'm making it sound worse than it is. I've had my moments but this there was nothing really bad going on but just just to set up the frame right to set up the frame of like, I can expect the worst going into those calls. And then all of a sudden I get this shining light Adam who was A a tech savvy tech support guy like to the core of this guy knows what he's doing. And then B just relating on the spiritual side of things. And C he just dropped the frick in the change your perspective bomb. And it's so true. Like circumstances don't need to change to make our lives better. The way we see things, our perspective needs to change. And it's as simple as that.
Mischa Zvegintzov 10:01 It's as simple as that. And I love it and to hear it from that's from that source in that moment. When when I was perhaps anticipating the worst. It's just such a powerful God shot. You know, Little Bitch Slap from the universe. We were laughing. But anyway, I'll end there. Thank you, Adam. I told him I'd give him a shout out. So I wanted to I wanted to get get this episode up quick, just in case he listens to a few episodes wished I had your last name to Adam. But again, thank you for the help. Thank you for the reminder about perspective. Thank you for just being a source of of solution. And, you know, enlightenment on that day. And I'm going to end with this the that you know what, I'm going to the next episode, I'm going to talk about gratitude because I had a big some big thoughts on gratitude. Yeah, so gratitude and maybe some counterintuitive gratitude thoughts. So let's do that for the next episode. Anyway, I'm done. Peace out. Change your perspective and what you see changes. And it's as simple as that. You don't need to change circumstances. All you need to do is change your perspective. Peace out. Thank you, Adam.